Reference

Your alambet Privacy Policy in Practice

DANA, OVO, GoPay and QRIS payment checks, game-session records for Auto Roulette and Big Bass Bonanza, cookie choices, and login device signals all sit under this Privacy Policy…

Payment data explainedCookie choicesAccount security stepsPrivacy contact paths
alambet Your alambet Privacy Policy in Practice
PRIVACY HELP

Privacy Help Through Real Channels

Privacy questions should not sit in a generic queue. Our help team accepts data access, correction, deletion and cookie questions through live chat from 09:00 to…

Live chat privacy queue For urgent privacy access issues, open live chat from 09:00 to 23:00 WIB and…
Email request trail Send correction, deletion or export requests to [email protected].
Account profile check Inside your account, go to Account > Profile > Contact to check phone and…
ACCOUNT SAFETY

Control Your Data Inside alambet

Good privacy handling is visible in the account flow, not hidden in legal text. We separate payment records, cookie choices, device sessions and support messages so each record…

Payment records

We store payment references for DANA, OVO, GoPay and QRIS so your wallet activity can be matched to your account.

Cookie controls

Session cookies keep you signed in and help language settings load on mobile browser.

Device sessions

Use Account > Security > Active sessions to see recent device access.

Account updates

Your profile can be corrected when your phone, email or display name changes.

Retention checks

Records are kept while your account is active and for periods needed for disputes, security checks and legal duties.

Shared service access

Only teams that need a record for support, security, payment checking or technical maintenance can access it.

Answers on Your Privacy Choices

These questions focus on the choices you can act on today: what we collect, how payment rails affect your data, how cookies behave, and how to request a change. If your question involves a live account issue, include your registered contact channel and the relevant payment or device detail so the support team can locate the right record faster.

We collect the details needed to create and protect your account: name or nickname, contact channel, login time, device signal and wallet activity. Game-session records, such as Auto Roulette timestamps, are kept for account history and dispute checks.

No. Those rails give us payment references, channel names and status results, not broad access to your wallet app. Your privacy request still goes through our same help routes and identity check.

Yes. Message live chat or email [email protected] with the detail to fix. We may ask you to confirm your phone, email or last payment channel before we change account records.

Cookies keep your session active, remember language choices and help us detect repeated failed logins. You can clear them in your browser, but you may need to log in again afterward.

We keep records for as long as needed for account operation, payment checks, dispute handling and legal duties. When a record is no longer needed, we delete it or remove direct account links.

A small operations team handles privacy requests, wallet checks and security cases. We do not place your full request in public chat rooms or share it with game tables like Big Bass Bonanza.

If access is not permitted where you are, we may refuse account creation, close access or limit certain actions. Privacy requests can still be sent through live chat or [email protected].